Saturday, September 30, 2006, 9/30/2006 06:26:00 PM

HP Down, Everybody Getting in a Kick

More follow-up of the Hewlett-Packard scandal, ITWorld.com posts a story that Verizon, one of the phone companies whose information may have been illegally accessed in the HP investigation, is suing HP.

In a case filed Thursday in U.S. District Court in New Jersey, Verizon asked a judge to award it damages and to block the defendants from gaining any more records through the practice known as "pretexting." aka lying to get someone's personal information.

According to the story, court papers, describe how a woman called Verizon customer service on May 17, 2005, asking to see phone records for an HP director. She called back three days later, arranging to block text messages to that phone and logging on to the person's online account. Then, on Feb. 1, 2006, someone called Verizon customer service again, asking for the number of a second phone on that account. Later that day, the person logged into the account again and changed the password, this time from a computer with a different IP (Internet Protocol) address.
Verizon says it's looking to re-instill customer confidence in its confidentiality procedures.

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